Refund & Return Policy
Rhythmiq Sound
729 Burton Road, Midway, Swadlincote, DE11 0DN, United Kingdom
📞 +44 78 7998 8847
✉️ support@rhythmiqsound.com
Returns
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
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In the same condition you received it, unused, and in its original packaging.
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Accompanied by the receipt or proof of purchase.
To start a return, contact us at support@rhythmiqsound.com.
Once approved, you’ll receive instructions on how and where to send your package.
Please note: Items sent back without prior return approval will not be accepted.
Damages and Issues
Inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can resolve it quickly.
Non-returnable Items
Certain items cannot be returned:
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Gift cards
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Downloadable music or software
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Items marked as “Final Sale”
Exchanges
The fastest way to exchange a product is to return the item you have and make a separate purchase for the new one.
Refunds
Once we receive and inspect your return, we’ll notify you of your refund status.
Approved refunds will be processed automatically to your original payment method.
Please allow up to 14 business days for processing and bank clearance.